1. Send a request
For an account copy or deletion request, sign in to My Page → Account & security. For correction, restriction, objection, transfer information, an authorised agent, or if you cannot sign in, email contact@nite-o.com from the address connected to your account.
Do not send identity documents, full payment details, credentials, or sensitive financial information unless we have first provided a secure method and explained why verification is necessary.
2. Available choices
- Request access to personal information associated with you.
- Correct inaccurate or incomplete information.
- Request deletion, subject to lawful retention and security exceptions.
- Object to or request restriction of certain processing.
- Request a portable copy where applicable.
- Withdraw consent for optional processing.
- Stop promotional email while continuing essential service messages.
- Ask how an international transfer is protected.
3. Regional rights
Rights and exceptions differ by law. UAE data-protection law, the EEA GDPR, the UK GDPR, and some US state laws may apply depending on the relationship and location. We will apply the legally required scope and response period, and explain a refusal or limitation where the law requires it.
You may complain to the competent data-protection authority in your location. Contacting NITEO first is optional and does not remove that right.
4. Identity and authorised agents
We may ask for limited information reasonably needed to match the request to an account and prevent unauthorised disclosure. An authorised agent may be asked to show authority and, where lawful, the account holder may be asked to confirm the request directly.
5. US privacy statement
NITEO does not exchange personal information for money and does not use it for cross-context behavioural advertising. If that changes, this page will provide any legally required opt-out before the practice begins. The US privacy request page points to the same documented process.